Privacy Policy
Last updated: December 2024
At Pitchwalk, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
We collect the following information when you use our services:
- Email address for communications and account access
- Photos you upload for content generation
- Payment information processed securely through Stripe
- Usage data and preferences to improve our services
2. How We Use Your Information
We use your information to:
- Process your orders and generate your personalized content
- Send you updates about your order status
- Improve our services and user experience
- Comply with legal obligations and prevent fraud
3. Storage and Security
Your photos are stored securely and used only to generate your content. We implement industry-standard security measures to protect your information.
Payment data is processed directly by Stripe and we never store credit card information on our servers.
4. Information Sharing
We do not sell or share your personal information with third parties, except:
- Service providers necessary to operate the platform (payment processing, cloud storage)
- When required by law or to protect our legal rights
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Withdraw your consent at any time
6. Cookies and Similar Technologies
We use essential cookies for platform functionality and analytics cookies to understand how our service is used. You can configure your browser to reject cookies, although this may affect site functionality.
7. Changes to This Policy
We may update this privacy policy occasionally. We will notify you of significant changes via email or through a notice on our platform.
8. Contact
If you have questions about this privacy policy, contact us through our contact page.